Emily Bayford

Senior Manager, Contact Centres Australian Super

Agenda Day 1

10:30 AM Panel Discussion | Integrating Traditional and Digital Service Channels

·        What does a successful omnichannel experience look like?

·        Managing different customer needs to ensure everyone get the solution they need

·        Data, privacy and security for the modern customer

Check out the incredible speaker line-up to see who will be joining Emily.

Download The Latest Agenda