PROACTIVE . PERSONAL . PURPOSEFUL
September 06, 2023
| Rydges Melbourne, Victoria
Emily Bayford
Senior Manager, Contact Centres Australian Super
Agenda Day 1
9:05 AM Chair’s Opening Remarks |
10:30 AM Panel Discussion | Integrating Traditional and Digital Service Channels
· What does a successful omnichannel experience look like?
· Managing different customer needs to ensure everyone get the solution they need
· Data, privacy and security for the modern customer
Check out the incredible speaker line-up to see who will be joining Emily.
Download The Latest Agenda
