Meet Your 2019 Speakers

BENCHMARK WITH THE BEST


Anahita Reilly
Anahita Reilly
Chief Customer Officer
U.S. General Services Administration (GSA)
Sam Lee
Sam Lee
SVP, Head of Growth
WeWork
Melanie Penna
Melanie Penna
Senior Vice President of Customer Experience Workforce Alignment
Comcast Cable
Roger Carthew
Roger Carthew
SVP
Swarovski Lighting
Robert Hackl
Robert Hackl
SVP of Leasing and Insurance
Sprint
Edouard Piquet
Edouard Piquet
Senior Vice President Customer Experience
Aeromexico
Gary Sarkesian
Gary Sarkesian
SVP Customer Experience
Pearson
Kevin Donaldson
Kevin Donaldson
VP Experience Innovation, Carnival Travel Lab
Carnival Corporation
Brad Maglinger
Brad Maglinger
Vice President User Experience
Marriott International
Norbert Stone
Norbert Stone
Vice President, Value-Added Services
Hertz
Stephen Capezza
Stephen Capezza
Vice President Premier Agent Sales
Zillow Group
Richie Proud
Richie Proud
Vice President of Merchandise Planning, Allocation, and Product Insights
Groupe Dynamite
Christopher Danvers
Christopher Danvers
VP Payments and Digital Services
American Airlines Federal Credit Union
Dale Sahs
Dale Sahs
Head Of Customer Support
Houzz
Pamela Strozzi
Pamela Strozzi
Head of Customer Experience
Thomson Reuters
Kimberly Busdieker
Kimberly Busdieker
Chief Customer Officer
Kroger Financial
Bradly Sax
Bradly Sax
Global Director, Guest Experience
Delaware North
Ben Judy
Ben Judy
Head of UX
7-Eleven
Deborah Cornwell
Deborah Cornwell
Executive Director, Senior Experience Owner
USAA
Wendy Haller
Wendy Haller
CXO
Red Rocks Credit Union
Zhenya Korkina
Zhenya Korkina
VP of Revenue Management
Ferrara Candy
Jennifer von Briesen
Jennifer von Briesen
Vice President
State Street
Anna Zulma McFadden
Anna Zulma McFadden
VP UX Design Lead
JP Morgan Chase
Mark Coffey
Mark Coffey
SVP, Head of Strategic Partnerships
GasBuddy