July 29 - 31, 2018
Illinois, United States

Media Center

The Chief Experience Officer Exchange Brochure!

Welcome to the Chief Experience Officer Exchange Brochure!While experience touches all aspects of business, the Exchange is tailored to a senior audience. We will extend 50 invitations to Chief Experience Officers who are looking to for more than a conference. This is the only event that a ...

Featured Download

2018 CCW Market Study - Performance and Metrics

All organizations have key objectives for their customer contact functions. They know how they feel about “efficiency vs. customer metrics.” T ...

Special Report: Priorities for the Chief Experience Officer

After decades of struggling for buy-in, the customer experience function has finally started to secure a seat at the executive table.  Organizations are increasingly appointing “chief customer officers” and “chief experience officers” to oversee the function at the high-level.It is time fo ...

Event Materials

Design Thinking for the CXO

Chief Experience Officers represent the “glue” holding organizational experiences together, ideally involved in both employee-facing and customer-facing touch points. Key to experiential success is the careful design and delivery of said experiences. You’ve likely been leveraging at least some tenets of the design thinking mindset in experience design and development...

What is the CXO Exchange

The C-Suite “customer ” role is massive. Our CCO Exchanges have taken deep dives in analytics, AI, and omni-channel customer experience. Though also relevant for the CXO, topical content at the CXO Exchange will lean more toward understanding customer touch points, the innovation required to break down silos and reinvent...

The Confirmed Guest List

The Chief Experience Officer Exchange has invited the CXO's from the most customer-obsessed brands to us join for 2 1/2 for an exclusive close-door, networking opportunity. Want to see who is joining us? Download the confirmed guest list. If you are interested in requesting an invitation, email enquiry@iqpc.com. This event...

Sponsorship enquiry

Decision Makers Attending the Exchange

Download the Confirmed Guest List to access a full list of the executives who are looking to meet with solution providers. For more information on specific projects, please contact spex@iqpc.com