Meet your 2019 CXO Leaders

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Frank Hamlin
Frank Hamlin
EVP, Chief Customer Officer
GameStop
Chet Robson
Chet Robson
Chief Clinical Officer
Walgreens
Maureen Fagan
Maureen Fagan
Chief Experience Officer
University of Miami, Miller School of Medicine
Manny Rodriguez
Manny Rodriguez
Chief Marketing, Experience & Customer Officer
UCHealth
Bharat Tewarie
Bharat Tewarie
Executive Vice President and Chief Marketing Officer
UCB
Vishal Bhalla
Vishal Bhalla
Vice President & Chief Experience Officer
Parkland Hospital
Scott Chilson
Scott Chilson
Vice President, Global Customer Experience
Johnson & Johnson
Michael Pezzicola
Michael Pezzicola
Head of Commercial
JetBlue Travel Products
Denise Schoen
Denise Schoen
Chief Patient Experience Officer
Baystate Health
Geriel Thornburg May
Geriel Thornburg May
Worldwide Head of Customer Experience
Lenovo
Jason Dupuis
Jason Dupuis
Patient Experience Officer
PM Pediatrics
Phillip Dzialo
Phillip Dzialo
DVP Client Experience & Innovation
ADP
Katie Catlender
Katie Catlender
Head of Customer Experience, Strategy & Operations
BCBS Massachusetts
Brian Carlson
Brian Carlson
Director Patient Access and Experience
Vanderbilt University Medical Center
Charlene Foley
Charlene Foley
Head of Consumer Experience
Blue Cross and Blue Shield of North Carolina
David Garcia
David Garcia
Vice President of Guest Experience
Atlanta Hawks
Colin Crowley
Colin Crowley
VP, Customer Experience
Freshly Inc.
Edward Hobart
Edward Hobart
Voice of the Customer Leader
Wells Fargo
Kimberly Meredith
Kimberly Meredith
Vice President, Voice of the Customer
Wells Fargo
Shannon Truax, Global
Shannon Truax, Global
VP, Brand Social
GoDaddy
Manuel Christoffel
Manuel Christoffel
Chief Customer Officer
Woom bikes USA
Megan Burns
Megan Burns
Founder and CEO
Experience Enterprises
Mike Beach
Mike Beach
Vice President, Digital Payments and Customer Experience
Fifth Third Bank