July 29 - 31, 2018
Illinois, United States

Chad Hendren

VP and GM, CX Solutions

Agenda Day 2

Monday, July 30th, 2018

1:30 PM Industry Insight: Lost at Sea: How to Navigate Your Way Through the Open Ocean of Customer Experience

Despite the complexity of today’s omni-channel ocean, an effective CX strategy can be simpler than you think. Find the Waypoints that matter, decide what options mean the most at each, and provide those options to your customer – on the channels of their choice.

Check out the incredible speaker line-up to see who will be joining Chad.

Download The Latest Agenda