July 29 - 31, 2018
Illinois, United States

Craig Langlois

Chief Experience Officer
Berkshire Museum

Agenda Day 1

Sunday, July 29th, 2018

1:30 PM Co-operative Keynote: Experience + Engagement: The Keys to Relevance and Longevity in the 21st Century

How does a museum with a 100-year history maintain relevance and longevity?  The answer lies in a dual focus on experience and engagement.  As part of the Berkshire Museum’s New Vision, experience and engagement officers were appointed to lead the museum forward, transforming a multidisciplinary approach to an interdisciplinary model.  Craig Langlois, Chief Experience Officer, and Nina Garlington, Chief Engagement Officer, tell their story of collaborative transformation across all physical and digital touch points.

Check out the incredible speaker line-up to see who will be joining Craig.

Download The Latest Agenda