July 29 - 31, 2018
Illinois, United States

Hiram Barber

Global Director, Digital Customer Experience
Schneider Electric

Agenda Day 2

Monday, July 30th, 2018

11:30 AM Case Keynote: Digital Engagement in the Age of the Customer

Evolving a global organization spanning 100+ countries and countless languages to be user-centric and digital first is no small feat.  Hiram Barber, Schneider Electric’s digital CX lead, shares his digital transformation journey, from adopting new channels to creating seamless experiences to engaging all types of users.
·         Redefine customer experience through digital transformation
·         Break down the silos of multichannel workflows
·         Deploy digital solutions to maximize the value of employees and their relationships with customers

Check out the incredible speaker line-up to see who will be joining Hiram.

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