July 29 - 31, 2018
Illinois, United States

Nathan McGlothlin

Chief Experience Officer
Liberty University

Agenda Day 3

Tuesday, July 31st, 2018

9:15 AM Case Keynote: The Periodic Table of Culture: Liberty University’s CXO Prioritizes Internal Experience for Universal Change

After joining the university’s IT department, Nathan built a framework to overcome frustrations as a result of a siloed structure that was preventing collaboration. In order to accomplish this, everyone needed to speak in a universally understandable voice. After extreme success at the departmental level, the COO of the university asked Nathan to expand his scope university-wide. His new role as Chief Experience Officer brings these communication competencies to a new height with the formation and evangelization of the “Periodic Table of Culture”.

Join us as Nathan walks us through his periodic table and focus on internal customer experience, building a foundation for universal change.  

Check out the incredible speaker line-up to see who will be joining Nathan.

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