COVID-Safe Policy

Last Updated 10/20/2021

IQPC takes seriously the health and safety of our staff and of our clients, vendors, customers and guests. Our policies are developed to follow guidance set by federal, state and local regulations regarding the Covid-19 pandemic. However, we will also be relying on the good judgment and professionalism of our attendees to behave responsibly throughout any event. Should you at any time have any questions or concerns regarding these protocols, please feel free to reach out to any IQPC staff member at the event.

• While onsite at the event, all attendees will be required to wear a face covering during indoor portions of the event. We recommend that attendees also wear masks in outdoor areas where social distancing is not practicable. IQPC staff will have masks available for any attendee who requests one.
• Although IQPC will make efforts to ensure that there are areas available for social distancing at many portions of the event, there may be some event activities (for example, small-group breakout sessions) where social distancing may not be practicable. If an attendee wishes to limit him/herself to activities where he/she can socially distance, please speak with any IQPC staff member at the event, who can advise you as to room capacity and attendee size for any specific activity at the event.
• We ask that every person at the event self-monitor for symptoms of illness before entering the event each day. If you are feeling feverish, have a persistent cough, or are otherwise experiencing potential symptoms of Covid-19, please do not enter the event. Instead, you should contact venue or IQPC staff via telephone so that we can ensure you receive testing, medical attention and whatever other assistance may be appropriate to ensure your safety and that of others around you.

While the above is intended as general guidance for the event, IQPC reserves the right to modify this policy in the event of new controlling guidance or as other circumstances may warrant. Attendees should at all times follow directions that may be given by IQPC event staff or venue staff, to ensure the safety and comfort of all event attendees.

We will share more details on our health & safety plan to help you prepare in advance of your arrival. For more information or for any questions you may have, email us at info@customermanagementpractice.com.

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