DFP Recruitment Services is one of Australia’s leading recruitment companies operating across both the private commercial and public sector. Established in 1981, and with a national network of offices, DFP has developed a reputation for delivering quality services in temporary, permanent and volume staffing services. DFP’s end to end recruitment service is designed to source the best talent and deliver results that improve hiring outcomes and enhance retention rates. DFP's contact centre division, is an industry leader in contact centre recruitment and has extensive experience recruiting all roles including inbound and outbound customer service, inbound and outbound sales, retention, collections, specialist and senior appointments. An ongoing commitment to the rapidly evolving contact centre industry has led to innovations in candidate attraction, robust assessment methodology and incorporating the latest technology in service delivery. Innovative assessments include the DFP Contact Centre Simulator, a totally unique assessment tool, developed by DFP that evaluates candidates in a simulated contact centre environment. In 2013 DFP also established DFP Contact Centre+, a team dedicated to recruiting Executives and specialist talent in the contact centre industry.