Kristy Canning
Head of Contact Centre & Retail Network
nib Health Funds
Craig Mendel
Head of Customer Success and Support
Tyro Payment
Belinda Seedsman
Head of Service Operations
Hostplus
Tawanda Mundangepfupfu
Head of Acquisition – Contact Centre Operations
Foxtel
Jen Rufati
General Manager – Operations Management Division
Service Australia
Ria Leason
General Manager Contact Centres
Allianz Worldwide Partners
Kate Fowler
Assistant Commissioner – External Service Delivery and Strategy
ATO
Vince Santamaria
Contact Centre Manager
Allianz Australia