The 8x8 Communications Cloud provides everything a company needs to drive exceptional business results. Enhance productivity and customer experiences everywhere in the world with the industry’s only cloud platform that seamlessly combines unified communications, and team collaboration, contact center, and analytics in a single, open and real-time platform that is truly enterprise grade -with no requirement for on site hardware.
Our Virtual Contact Centre suite provides full omni channel functionality as well as Post Call Survey, Quality Management and Workforce Management. Our analytics and reporting packages provide our customers with live, real time information on all aspects of the contact centre giving you the power to provide your customers with an exceptional level of customer service.
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