15 - 16 October, 2019 | RACV Goldfields Resort, Ballarat, VIC

Sponsors & Exhibitors


VERINT
Website: https://www.verint.com/engagement/

Simplify, Modernise and Automate Customer Engagement.Leading brands rely on the Verint Cloud to engage with customers and power more than 3 billion customer interactions per year. The result? Amazing customer experiences.Drive deeper loyalty, enhance business performance and set your organisation head and shoulders above the competition. Our comprehensive portfolio of... Read More

Premier Technologies
Website: http://www.premiercontactpoint.com

Every day, Premier Technologies is trusted by over 30,000 organisations in Australia and Overseas to facilitate mission critical customer interactions.With a passion for improving customer outcomes and the technology that drives them, Premier is a market leader in cloud based customer contact, self service and secure payments technologies. Over the... Read More

TTEC
Website: http://www.ttec.com

TTEC is a leading global provider of customer experience, engagement and growth solutions. We help some of the world’s top brands acquire, serve and retain their customers through: customer care, tech support, acquisition and sales, analytics, technology, and CX consulting. We partner with business leadership across marketing, sales and customer care to design... Read More

Aspect
Website: http://www.aspect.com

Aspect is helping companies like Mercedes Benz, FaceBook, Overstock.com, Raddisson Blue, Dyson, and now iSelect, to reimagine customer service in ways that empower agents and win the hearts and minds of customers. Aspect solutions make it easier to connect questions to answers and engage customers in personalised ways on the... Read More

Concentrix
Website: http://www.concentrix.com

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimisation, digital, consulting, analytics, and back office solutions in... Read More

TSA Group
Website: http://www.tsagroup.com.au

TSA Group are a 100% Australian-owned business process outsourcing company specialising in helping companies acquire,retain and grow their consumer and business customer bases. We have a dynamic team of over 2,000 people representing the country’s largest brands working across eight call centres in Australia, and two call centres in the... Read More

Unity4

Unity4- Good ConversationsUnity4 believes in the power of conversation to do good for people and business.  Its technology empowers more options to connect the right people, via the right channel at the right time. It’s all about giving clients the choices they need to achieve bankable outcomes.Unity4 recognise the simple... Read More

Probe Group
Website: https://probegroup.com.au/

PROBE. The NEXT Generation BPO. We provide outsourced sales, service and collections; back office processing; and field services. Human and automated conversations for today; and we’re developing solutions that will serve and solve future needs and challenges; we synergise with our clients for greater potency; we use ideas to power improvements for... Read More

Acquire BPO
Website: http://www.acquirebpo.com

Acquire BPO is a business outsourcer headquartered in Australia with locations in the Philippines, the Dominican Republic and the US. With 7,000+ staff and 12-years’ experience, we deliver intelligent contact centre and back-office functions for global businesses. We’re Australian-owned and managed, offering access to stakeholders and operational transparency. We’re globally... Read More