Unity4- Good Conversations
Unity4 believes in the power of conversation to do good for people and business. Its technology empowers more options to connect the right people, via the right channel at the right time. It’s all about giving clients the choices they need to achieve bankable outcomes.
Unity4 recognise the simple truth that what happens after the agent says “hello” is of equal importance to what happens before. Our solutions focus on the intersection between telephony, interaction management, and the discipline people need to resolve a conversation.
Unity4 skilled Agent Service partner.
Unity4 operates one of the most advanced technology enabled agent services business. It’s defined by its workforce, all of whom operate from home. Unity4’s approach to work life balance attracts then retains great people with the acumen to deliver good conversations that deliver results.
Unity4 world class contact centre technology as a service partner.
Unity4 makes ‘human technology’ designed by and for modern contact centre practitioners. Unity4’s cloud contact centre technology means the end of the days of massive capital investment and costly maintenance contracts. Clients pay for what they use based on month to month requirements.