2020 CCW Asia Excellence Awards Finalists

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After extended review by our esteemed Panel of Judges, we are proud to share with you the complete list of organisations that have made the cut. 

The winners will be celebrated at the Gala Dinner Awards taking place on Tuesday, 3 March 2020


CCW ASIA 2020 EXCELLENCE AWARDS FINALISTS

Download PDF Shortlists Here


BEST CUSTOMER SERVICE AWARD

DBS Bank Ltd

DHL EXPRESS (MALAYSIA) SDN BHD

DHL Worldwide Express (BD) Pvt. Ltd

Moody's Analytics

Prudential Life Assurance (Thailand) Public Company Limited

StarHub Ltd

Tata Communications

Telstra

Young Living Malaysia Sdn Bhd


BEST IN CLASS CONTACT CENTRE AWARD
(Over 100 Seats)

AirAsia

Axis Bank

DBS Bank Ltd

SBI Card and Payments Services Limited

StarHub Ltd

Tokopedia


BEST IN CLASS CONTACT CENTRE AWARD
(Under 100 Seats)

DHL Express (Malaysia) Sdn Bhd

DHL Worldwide Express (BD) Pvt. Ltd

Future Generali India Insurance Co. Ltd

Manulife (Philippines)

Manulife (Singapore) Pte Ltd

Telstra 

Young Living Singapore Pte Ltd


BEST IN CLASS DIGITAL CONTACT CENTRE AWARD

DBS Bank Ltd

Milton Exhibits Group

PT Tokopedia

Standard Chartered

Telstra


BEST PEOPLE & CULTURE AWARD

Bank of Ayudhya PCL (called “Krungsri Bank”)

DBS Bank Ltd

DHL EXPRESS (MALAYSIA) SDN BHD

Energy Queensland

OCBC Bank - Business Banking Commercial Service Centre

Sterling Talent Solutions Philippines Inc.

Telekom Malaysia Berhad

United Overseas Bank Limited


MOST INNOVATIVE CONTACT CENTRE OF THE YEAR AWARD

DBS Bank Ltd

DHL EXPRESS (MALAYSIA) SDN BHD

Energy Queensland

Everise

PT Tokopedia

Singtel-NCS

Telstra

YTL Communications


To secure your table, please contact our Awards Team at  or at +65 6722 9388.

For more information on the 11th Customer Contact Week Asia 2020 conference, please download the brochure here