02 - 05 March, 2020
Singapore

2019 Excellence Awards Shortlists

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After extended review by our esteemed Panel of Judges, we are proud to share with you the complete list of organisations that have made the cut. The winners will be celebrated at the Gala Dinner Awards taking place on Tuesday, 19 March 2019


CCW ASIA 2019 EXCELLENCE AWARDS SHORTLISTS

Download PDF Shortlists Here


BEST CUSTOMER SERVICE AWARD

Celcom Axiata Berhad

DHL Express (Malaysia) Sdn Bhd

DHL Worldwide Express (BD) Pvt. Ltd

Make My Trip Group (Go-MMT)

Malayan Banking Berhad 

Ooredoo Myanmar

RHB Bank BHD

United Overseas Bank Ltd


BEST IN CLASS CONTACT CENTRE AWARD
(Over 100 Seats)

AXA Hong Kong

CIMB Bank

DBS Bank Ltd 

DHL Express (Malaysia) Sdn Bhd

Malayan Banking Berhad 

Sinosafe General Insurance Co., Ltd.


BEST IN CLASS CONTACT CENTRE AWARD
(Under 100 Seats)

Celcom Axiata Berhad

Future Generali India Insurance Co. Ltd. 

Malayan Banking Berhad 

Young Living Malaysia Sdn. Bhd.


BEST IN CLASS DIGITAL CONTACT CENTRE AWARD

Celcom Axiata Berhad

Hong Kong Tourism Board 

Make My Trip Group (Go-MMT)

Ooredoo Myanmar


BEST PEOPLE & CULTURE AWARD

AXA Hong Kong

DHL Express (Malaysia) Sdn Bhd

Future Generali India Insurance Co. Ltd. 

Make My Trip Group (Go-MMT)

Ooredoo Myanmar

United Overseas Bank Ltd

Young Living Malaysia Sdn. Bhd.


MOST INNOVATIVE CONTACT CENTRE OF THE YEAR AWARD

Celcom Axiata Berhad

DHL Express (Malaysia) Sdn Bhd

Hong Kong Tourism Board 

Make My Trip Group (Go-MMT)

Malayan Banking Berhad 

ZALORA


To secure your table, please contact our Awards Team at  or at +65 6722 9388.

For further information on the awards, please download the brochure here
For more information on the 10th Customer Contact Week Asia Summit, please download the brochure here