Customer Contact Week Asia - Attendee Investment Report

Customer Contact Week Asia - Attendee Investment Report

The regional Customer Contact Week Asia is a dedicated platform for community discussions on solidifying Asia’s competitive advantage within the global contact centre map. Our Attendee Investment Report gives a detailed analysis of a cross-section of attendees from the CCW Asia event last year and provide a holistic view of the current state of the Asian industry. The report highlights:

  • Contact centre size
  • Key challenges
  • Solution and technology priorities
  • Timeline of investments
  • and more...

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