Sponsor Information

2020 Sponsorship Prospectus

2020 Sponsorship Prospectus

Interested in getting more information about partnering with CCW Asia? View the 2020 prospectus and learn about sponsorship opportunities and how we can improve your ROI. 

Email sponsorship@iqpc.com.sg to receive a copy via email.

Customer Contact Week 2020 - Agenda

Customer Contact Week 2020 - Agenda

Do not miss the opportunity to exchange best-inclass strategies with 40+ regional contact centre leaders on building the contact centre of the future through 4 focused tracks on “AI in Contact Centres”, ”Automation & Workforce Excellence”, “Digital Customer Care & Experience” and “Service Excellence & Transformation”.

Take a look at our speakers' line-up and agenda! 

Customer Contact Week Asia - Attendee Investment Report

Customer Contact Week Asia - Attendee Investment Report

The regional Customer Contact Week Asia is a dedicated platform for community discussions on solidifying Asia’s competitive advantage within the global contact centre map. Our Attendee Investment Report gives a detailed analysis of a cross-section of attendees from the CCW Asia event last year and provide a holistic view of the current state of the Asian industry. The report highlights:

  • Contact centre size
  • Key challenges
  • Solution and technology priorities
  • Timeline of investments
  • and more...