18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore

Abhishek Arora


Executive Director, Digital Commerce Automation
Standard Chartered Bank


2:00 PM PANEL: Canvassing Upsell and Cross-Sell Opportunities to Optimise Revenue Generation

·      Realising the value of the service channel in revenue generation
·      Enhancing customer lifetime value by improving acquisition, retention and cutting churn
·      Setting and realising revenue goals at all levels of the contact centre


Check out the incredible speaker line-up to see who will be joining Abhishek.

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