02 - 05 March, 2020
Singapore
Anuchit Khamnoi, Head of Customer Service & Community at LINE Mobile

Anuchit Khamnoi


Head of Customer Service & Community
LINE Mobile

Check out the incredible speaker line-up to see who will be joining Anuchit.

Download The Latest Agenda

CONFERENCE DAY TWO: WEDNESDAY 20 MARCH 2019

Friday, July 3rd, 2020


1:30 PM PANEL: How are Digital Channels Unlocking New Opportunities for Contact Centres to Own the Customer Experience?

  • Managing and optimising digital channels for a competitive advantage
  • Transiting to ROI-driven contact centres: Insights to improving customer engagement, NPS scores and brand loyalty
  • Opening doors to new customer segments with the deployment of digital technologies