CONFERENCE DAY ONE: TUESDAY 19 MARCH 2019
Friday, July 3rd, 2020
12:15 PM From Smartphones to Digital Channels to Voice Assisted Devices: The Future of Customer Engagement
· Keeping pace with emerging new age technologies in the market
· Tailoring your customer strategy to meet the ever-changing expectations of consumers
· How can organisations successfully move from closed business models of the past to open and evolving models of the future?