Glenn Birkelev
Regional Director & Head of Customer Support – Asia Pacific
Travelport
Check out the incredible speaker line-up to see who will be joining Glenn.
Download The Latest AgendaCONFERENCE DAY TWO: WEDNESDAY 20 MARCH 2019
Friday, July 3rd, 2020
9:45 AM Beyond Migration to the Cloud: Making Contact Centres Unified, Collaborative and Intelligent
- Integrating cloud and its service ability to drive exceptional contact centre performance
- Using the right technologies and customer channels to offer service where it matters
- Emphasis of the contact centre as a strategic resource to driving customer experience for business value creation and differentiation