18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore

Glenn Birkelev

Regional Director & Head of Customer Support – Asia Pacific

4:30 PM Beyond Migration to the Cloud: Making Contact Centres Unified, Collaborative and Intelligent

  • Integrating cloud and its service ability to drive exceptional contact centre performance
  • Using the right technologies and customer channels to offer service where it matters
  • Emphasis of the contact centre as a strategic resource to driving customer experience for business value creation and differentiation

Check out the incredible speaker line-up to see who will be joining Glenn.

Download The Latest Agenda