18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore
Sofitel Singapore City Centre, Singapore

Glenn Birkelev
Regional Director & Head of Customer Support – Asia Pacific
Travelport
4:30 PM Beyond Migration to the Cloud: Making Contact Centres Unified, Collaborative and Intelligent
- Integrating cloud and its service ability to drive exceptional contact centre performance
- Using the right technologies and customer channels to offer service where it matters
- Emphasis of the contact centre as a strategic resource to driving customer experience for business value creation and differentiation
Check out the incredible speaker line-up to see who will be joining Glenn.
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