18 - 19 March, 2020
Singapore

Glenn Birkelev


Regional Director & Head of Customer Support – Asia Pacific
Travelport

CONFERENCE DAY TWO: WEDNESDAY 20 MARCH 2019

Friday, July 3rd, 2020


9:45 AM Beyond Migration to the Cloud: Making Contact Centres Unified, Collaborative and Intelligent

  • Integrating cloud and its service ability to drive exceptional contact centre performance
  • Using the right technologies and customer channels to offer service where it matters
  • Emphasis of the contact centre as a strategic resource to driving customer experience for business value creation and differentiation

Check out the incredible speaker line-up to see who will be joining Glenn.

Download The Latest Agenda