18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore
Sofitel Singapore City Centre, Singapore
Kailash Ramalingam
Regional Head, DBS Customer Centre & Service Platforms
DBS Bank
11:45 AM Building Digital, Connected and Adaptive Customer Experience in Next Generation Contact Centres
- Rethinking and materialising connected customer experiences in the age of digital
- What does it take from designing the user interface to a complete customer journey?
- Establishing strategic investment roadmaps to develop customer-centric contact centres
Check out the incredible speaker line-up to see who will be joining Kailash.
Download The Latest Agenda