18 - 19 March, 2020
Singapore
Kailash Ramalingam, Regional Head, DBS Customer Centre & Service Platforms at DBS Bank
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Kailash Ramalingam


Regional Head, DBS Customer Centre & Service Platforms
DBS Bank

CONFERENCE DAY TWO: WEDNESDAY 20 MARCH 2019

Friday, July 3rd, 2020


11:30 AM Building Digital, Connected and Adaptive Customer Experience in Next Generation Contact Centres

  • Rethinking and materialising connected customer experiences in the age of digital
  • What does it take from designing the user interface to a complete customer journey?
  • Establishing strategic investment roadmaps to develop customer-centric contact centres

Check out the incredible speaker line-up to see who will be joining Kailash.

Download The Latest Agenda