Senior International Product Marketing Manager
CONFERENCE DAY ONE: TUESDAY 19 MARCH 2019
Friday, July 3rd, 2020
10:00 AM Chatbots, Artificial Intelligence and the Customer Journey – Delivering Real Value for Your Business
· A customer experience maturity model – Where does your business place?
· Calculating a tangible, real-world ROI for great customer experience
· Recommendations on how to optimise your customer engagement strategy