02 - 05 March, 2020
Singapore
Martin Head, General Manager, Customer Service Excellence at Fuji Xerox

Martin Head


General Manager, Customer Service Excellence
Fuji Xerox

Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda

CONFERENCE DAY ONE: TUESDAY 19 MARCH 2019

Friday, July 3rd, 2020


9:00 AM CXO PANEL: Realising Scalable and Profitable Customer Engagement Hubs in the Digital Era

  • Reinventing contact centres for a customer empowered world
  • Reconfiguring traditional customer care and positioning contact centres as a strategic advantage to the broader organisation
  • What are the underlying growth opportunities for today’s contact centres amidst technology disruptors at play?