18 - 21 March, 2019
Sofitel Singapore City Centre, Singapore

Martin Taylor


Global Chief Marketing Officer
Content Guru


11:15 AM Combining the Best of Technology and Human Ingenuity to Modernise Contact Centre Architecture

  • Renewing legacy infrastructure to better serve digital-savvy customers
  • Migrating contact centres to support omni-channel customer experiences
  • Driving highly personalised interactions and contextually relevant customer engagement across all touchpoints


Check out the incredible speaker line-up to see who will be joining Martin .

Download The Latest Agenda