02 - 05 March, 2020
Sands Expo & Convention Centre, Singapore
Goh Theng Kiat, Chief Customer Officer at Prudential Assurance Company Singapore

Goh Theng Kiat


Chief Customer Officer
Prudential Assurance Company Singapore

Check out the incredible speaker line-up to see who will be joining Theng Kiat.

Download The Latest Agenda

SUMMIT DAY ONE: TUESDAY 03 MARCH 2020

Tuesday, March 3rd, 2020


9:00 AM CXO PANEL: Delivering Impactful Business Performance and Purpose through Integrated Customer and Brand Experiences

·      Making strategic investments in people, process and technology to close experience gaps and achieve breakthroughs
·      Leveraging the right technologies and channels to offer service and experience where it matters
·      Navigating a market of “one”: Rethinking customer experience for competitive differentiation and financial profitability