27th and 28th April 2017 | Rydges Auckland, New Zealand
Sandra Arbuckle, Chief Customer Officer at New Zealand Customs Service
New Zealand Customs Service Logo

Sandra Arbuckle


Chief Customer Officer
New Zealand Customs Service

Conference Day Two: Friday, 28 April 2017

Friday, April 28th, 2017


11:30 AM PANEL DISCUSSION: Igniting Employee Engagement and Boosting a Customer Centric Culture

  • Leveraging engagement solutions that span the employee lifecycle, from pre-hire tools to exit strategies
  • Tips and tools for embedding a customer centric culture, and a culture for change 
  • Understanding how to leverage engagement’s next big thing: Emotional connections to your organisation 
  • Developing transparency and communication skills within teams to engage and motive staff with changes 
  • Demonstrating examples of how engagement is created in the workplace 
  • Getting staff aligned through mindset and change- what technology tools can help support that?

Check out the incredible speaker line-up to see who will be joining Sandra.

Download The Latest Agenda