Syarif Lee

Regional Head, Live Channel Experience Lazada Group

MAIN CONFERENCE DAY 1: TUESDAY 14 JULY 2020

2:10 PM Customer Success Is A Journey, Not A Destination

  • Transforming contact centre operations into strategic drivers to elevate customer and seller experience
  • Embracing a fully transformed digital customer journey to improve customer satisfaction and experience
  • Improving customer self-service and operational efficiencies for customer success

 

Check out the incredible speaker line-up to see who will be joining Syarif.

Download The Latest Agenda