Interviews

Pandora Q&A with Andrea Lopus Cardozo

Take a look at an exclusive inside look with Andrea Lopus Cardozo, Pandora's  Head of Consumer Insights where she opens up about Pandora’s customer-centric business model. 

Exclusive Q&A from Sean Xu, Head of Enterprise Information Management, Motorola

Hear from Sean Xu, Head of Enterprise Information Management, Motorola Solutions as he identifies some of Motorola's top priorities for data management & analytics in this exclusive speaker interview.

Exclusive Q&A with Visa's Director of Analytics, A/B Testing

Hear from Ramkumar Ravichandran, Director of Analytics, A/B Testing, Visa as he discusses some of the analytical methods the tech  industry uses to gather actionable insights.

Lead With a Story

When you need to set a vision for your organization, or get people to think more creatively, or give tough feedback, or lead change, or make recommendations that really stick, or inspire your team, or define the culture and values in your group, you'll have the most success if you use a story instead of just bossing people around, according to speaker Paul Smith, a consumer research executive at Procter & Gamble and author of the best selling book "Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire."

Speaker Q&A: VP of Customer Analytics at Groupon

E-commerce companies have a host of customer information at their fingertips—some more so than others. Eric Rasmussen gets to dive into such data on a daily basis. As VP of Consumer Insights at Chicago-based Groupon Inc., Rasmussen leads global research for the company and brings more than two decades of experience to his role. He has led research departments for companies including Yahoo, eBay and Shutterfly.com.

Making Business Easier at Cisco

Karen Mangia is the Senior Director of Cisco's Listening Services Center of Excellence, which leads Cisco’s Global Voice of Customer, Partner and Field portfolio. She and her team drive customer, partner, and Cisco success through connected listening and insights that shape Cisco’s direction, strategy, investments, and closed-loop process. 

Perspectives on Customer Analytics & Research

Eric Rasmussen, VP of Market Research at Groupon discusses customer research in the tech sector, while Chris Jones, Chief Product Officer of Beartooth Radio talks about communicating off the grid.
This interview was conducted by Todd Nevins from icrunchdata.