CCW EVENT UPDATE

We hope you continue to stay safe and healthy at this time - that is always our number one priority for our attendees, partners and employees. With that said, we are excited to announce CCW will be taking place, August 24-28! We hope the postponed event dates give you some peace of mind in regards to joining us. Stay tuned, we'll be releasing more information soon.

BECOME A CCW DIGITAL MEMBER

While we can’t connect in person right now, join CCW Digital, the world's largest customer service online research hub of 150,000+ members! Get access to hundreds of Special Reports, Market Studies, How To Guides, and a lineup of Online Events and Webinars.

Plus, join our next free online event, New Standards For Customer Contact Performance, May 19-22 from 12-3 PM EST.

TOP CONTENT OF 2020

CCW Vegas - Customer Intent: 3 Ways To Determine What Your Customers Really Want

Special Report:
Omnichannel Bots

CCW Vegas - Current Attendee Snapshot

WFH Checklist: What
Managers Can Do Right Now


CCW Vegas - Market Research Contact Center 2025 - A Roadmap

TGI Fridays' CXO: The End-to-End Experience Strategy


CCW Happy Hour Podcast

While we can’t connect in person, we’re still getting insights from the experts. Join us for a new podcast series, CCW Happy Hour! Join us Wednesdays at 4pm as we chat about the hottest topics with different guests. Check out our first podcast now!


Honoring, recognizing and promoting individuals and teams who have made a commitment
to driving superior contact center and CX performance.
Application Deadline: May 8 | Finalists Announced: June |  Winners Announced: August 25
Awards Gala Pass: $299 | Table of 10: $2,500

 

CCW Vegas 2019 Salesforce Panel CCW Vegas 2019 - Magic Johnson Keynote Speaker CCW Vegas 2019  Attendee-Expo Hall CCW Vegas 2019  Awards - Red Carpet CCW Vegas 2019  - CCWomen Lunch CCW Vegas 2019  - General Session CCW Vegas 2019  - Awards Winners CCW Vegas 2019  - Attendee Crowd

@CustomerContactWeek #CCWVegas20