CCW Hygiene Standards & Program Modifications

The health and safety of our attendees and employees remains our singular priority. We've added 200,000 square feet of venue space, more than doubling the size of the original event floor plan to facilitate social distancing across the entire program. See how we're planning to exceed COVID-19 mitigation guidelines from the Centers for Disease Control & Prevention and the State of Nevada.


We're excited to introduce CCW at Home, the virtual companion to CCW Las Vegas that will provide the same insights and learning as the live event. Hear from the the most innovative brands in the world. Discover the latest CX technology. All from the comfort of home. Register for free now.


CCW Vegas - Customer Intent: 3 Ways To Determine What Your Customers Really Want

WFH Checklist: What
VPs Can Do Right Now

CCW Vegas - Current Attendee Snapshot

WFH Checklist: What
Managers Can Do Right Now

CCW Vegas - Market Research Contact Center 2025 - A Roadmap

Top Priorities: Operational Readiness & Remote Workforce

CCW Happy Hour Podcast

While we can’t connect in person, we’re still getting insights from the experts. Join us for a new podcast series, CCW Happy Hour! Join us Wednesdays at 4pm as we chat about the hottest topics with different guests. Check out our first podcast now!

Honoring, recognizing and promoting individuals and teams who have made a commitment
to driving superior contact center and CX performance.
Application Deadline: May 8 | Finalists Announced: June |  Winners Announced: August 25
Awards Gala Pass: $299 | Table of 10: $2,500


CCW Vegas 2019 Salesforce Panel CCW Vegas 2019 - Magic Johnson Keynote Speaker CCW Vegas 2019  Attendee-Expo Hall CCW Vegas 2019  Awards - Red Carpet CCW Vegas 2019  - CCWomen Lunch CCW Vegas 2019  - General Session CCW Vegas 2019  - Awards Winners CCW Vegas 2019  - Attendee Crowd

@CustomerContactWeek #CCWVegas20