CCW JUNE: BUY 1 PASS, GET 1 FREE!

Get a free pass for CCW in June when you register during our BOGO promo through Friday, 4/30! BOGO will automatically apply when you register two end user attendees.

Interested in learning more about CCW in December? We will be releasing more info soon but email us now for early event info and registration promos!

CHOOSE YOUR CCW EXPERIENCE

We’re planning 3 CCWs in 2021 with inspiring event programs, expert speakers and state-of-the-art solutions to offer you the most impactful live event experiences you’ll have this year. 3 events provide flexibility for company policies, travel restrictions, and your comfort level. Plan your CCW experience around your own schedule or send your team to each event to get the 360-degree industry view.

JUNE 28-30

Caesars Forum, Las Vegas

October 20-22

Grand Hyatt, Nashville

December 13-16

Caesars Forum, Las Vegas

VIEW THE CCW JUNE AGENDA

Check out what we have planned including inspiring keynotes and educational sessions, benchmarking opportunities with industry peers and networking to discuss today’s biggest challenges and prepare for the future. Plus, learn more about our health & safety plan.

We're developing the program for the CCW December event so check back or email us now for more info.

Expert Speakers

PROGRAM THEMES

Workforce Management

Get tools for business continuity planning, managing a decentralized workforce, and scaling remote learning, so you can build agile teams and provide world-class service.

Digital Transformation

Learn how to humanize digital experiences and use customer feedback to fuel data personalization and ensure the first interaction a customer has with your brand is seamless.

AI & Automation

Engage in discussions about integrating AI and RPA in order to positively influence the end-to-end customer experience and increase efficiency through contact deflection.

Channel Optimization

Explore strategies for meeting customers in their channel of choice by optimizing overall  service delivery in single channel, multi-channel, and omnichannel environments.

Health & Safety @ CCW

We're committed to making CCW an exceptional event experience, where you can network, learn and grow your business with peace of mind. In collaboration with our venue, suppliers and partners, our dedicated COVID-safe team has developed measures such as sanitizing stations, socially distanced floor plans, frequent venue cleaning, and more.

BECOME A CCW SPONSOR

CCW is the leading customer contact event series for solution providers who are looking to meet prospects, grow their brand awareness, and become a thought leader in the customer contact space. Find out how to get involved!

 

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