We’re extending 70% OFF passes through this Friday, 12/4!

We can’t wait to be together in person once again and provide our CCW community with the best learning, benchmarking and networking experiences. We’re currently developing both our event program and our safety and sanitation plan, so that you can attend cutting edge sessions with industry leaders, learn strategies for navigating the future and explore the newest CX solutions with peace of mind.

Looking Back on CCW At Home

Thanks for joining us this past August for our first ever CCW At Home: the most immersive, interactive event of it's kind. From live-streamed keynotes to virtual think tanks and workshops, CCW At Home left us with so many innovative tools and strategies for navigating the new customer contact space. Take a look at the highlights!


CCW is the leading customer contact event series for solution providers who are looking to meet prospects, grow their brand awareness, and become a thought leader in the customer contact space. Find out how to get involved!


CCW Vegas - Customer Intent: 3 Ways To Determine What Your Customers Really Want

Webinar: Establishing Trust in Inbound Contacts: Not All Greens are Created Equal 

CCW Vegas - Current Attendee Snapshot

Webinar: Connecting Customer Experiences and Employee Experiences

CCW Vegas - Market Research Contact Center 2025 - A Roadmap

Online Event: Future of the Contact Center: A Forecast

CCW Happy Hour Podcast

Check out our podcast series, CCW Happy Hour, to get insights on the latest customer contact trends from experts at Microsoft, Verizon, and more! And stay tuned for more episodes with our lineup of industry leaders.

We had so much fun during our first virtual CCW Excellence Awards, with the help from our incredible Advisory Board and Excellence Awards judges. Watch the CCW Excellence Awards video and check out who won!


CCW Vegas 2019 Salesforce Panel CCW Vegas 2019 - Magic Johnson Keynote Speaker CCW Vegas 2019  Attendee-Expo Hall CCW Vegas 2019  Awards - Red Carpet CCW Vegas 2019  - CCWomen Lunch CCW Vegas 2019  - General Session CCW Vegas 2019  - Awards Winners CCW Vegas 2019  - Attendee Crowd