2019 CCW Excellence Awards: Apply Now!
We’re
excited to announce that the 2019 CCW Excellence Awards are open for
nominations! The CCW Excellence Awards honor, recognize and promote individuals
and teams who have made a commitment to driving superior contact center and CX
performance. 2018 winners include UPMC Health Plan, Pier 1 Imports, Alorica,
OpenText and many others.
Apply
now! The deadline
to apply is Friday March 15, 2019.
The Awards
are part of Customer Contact Week, and the Gala will be taking place on the
evening of Tuesday, June 25th at The Mirage in Las Vegas. Frank Caliando,
featured on Fox NFL Sunday Pregame, ESPN Sunday NFL Countdown, MadTV, and
Comedy Central & TBS Specials, will be the celebrity entertainer of the
evening. Get your
Gala passes now.
Below are the 2019 CCW Excellence Award
Categories:
End User Category:
- Customer Contact Leader of the Year
- Best in Class Contact Center (Under 99 seats)
- End User: Best in Class Contact Center (100-199 seats)
- Best in Class Contact Center (200+ seats)
- Best Contact Center Culture
- Best Training & Development Program
Vendor Category:
- Omnichannel Solution of the Year
- Training & Development Solution of the Year
- BPO of the Year
- Workforce Optimization Solution of the Year
- Disruptive Technology of the Year
To learn more about each category and
to apply, visit our website.
We look forward to the opportunity to
honor you for your achievements in the industry!
Questions? Email us at awards@customercontactweek.com