CCW Las Vegas + CCW At Home


As we continue to connect with our CCW community, we see the needs of customer contact executives to come together and support one another, share ideas, and learn how to navigate today's new challenges. We look forward to providing that valuable opportunity at Customer Contact Week in Las Vegas, August 24-28, 2020.

We've redesigned the event program, with content focused on tools and strategies for leading a remote workforce, operational readiness, business continuity planning, plans for post COVID-19 operations, and other emerging priorities. We're working to ensure the onsite experience includes meets proper guidelines for sanitation, disinfection and social distancing, while still delivering cutting-edge content, opportunities to network with peers and solution providers, and perspectives from industry thought leaders. View the agenda now.

Additionally, we're excited to introduce CCW At Home, the virtual companion to CCW Las Vegas that will provide the same insights and learning as the live event. Hear from the the most innovative brands in the world and discover the latest CX technology all from the comfort of home. Stay tuned for the CCW At Home agenda release! Learn more and register for free now.

We're pleased to offer to the most innovative customer contact event both in-person and virtually. Please reach out to us at with any questions you have at this time.

Visit our complimentary content resource center for the more articles and updates regarding COVID-19, working from home, and tools and strategies your organization can use right now: