CCW Las Vegas Returns in 2021!


This year, we introduced CCW At Home, a 3 week interactive digital conference that convened more than 5,000 Customer Contact and CX executives in a panoply of cutting-edge sessions led by the top executives and business leaders in the profession.

In 2021, we’re thrilled to be bringing Customer Contact Week back to Las Vegas! Rest assured, the health and safety of our attendees and employees will continue to remain our singular priority: we’re currently developing our event program with built in safety and sanitation measures, so you can attend sessions with leading executives and network with peers and colleagues with peace of mind. Our team of analysts is working hard to deliver innovative content formats with relevant information on strategies to engage your workforce into 2021 and beyond, technology solutions for digital transformation, and more.

In the meantime, take a look at our event schedule and our free content. And be sure to stay tuned for early deals on passes and ways to save! Don’t hesitate to reach out to us for more early event information or any questions or concerns.

If you're ready and comfortable to attend in 2021, you can register now