CCW Vegas is Back!

We're
excited to announce that the CCW Vegas Agenda
is here!
The world’s
largest customer contact event series is back and this year we’re celebrating
20 years of CCW. Join 2,500+ attendees from over 900 companies, June 24-28, at
The Mirage in Las Vegas.
We have
unbelievable keynote headliners and 250+ customer contact executives that will
be taking over the CCW stage. Plus, our Expo Hall is bigger than ever with the
most state-of-the-art technologies and solutions in the industry.
Confirmed speakers include:
- Tony Hsieh, CEO, Zappos
- Ambassador Nancy G. Brinker, Founder, Susan G. Komen
- Troy Stevenson, VP, Global Head of Community Operations, Uber
- Shep Hyken, Chief Amazement Officer, Shepard Presentations, LLC
- Meghan Borsic, Head of UX Research and Design, Consumer Electronics, Amazon
- Sundar Chari, Director of Customer Experience, Hertz
- and more!
What’s new at CCW Vegas this year?
- New and Improved Interactive Discussion Groups (IDGs)
- Foundations Stage Track: For Up-and-Coming Contact Center Leaders (Managers and Supervisors)
- CCW Innovation Lab Track: For Contact Center Strategy Leaders
- CCWomen Track + Luncheon (For Women, By Women)
- 20th Anniversary Cocktail Reception
Take a look
at what happened at CCW
Vegas last year then join us at
#CCWVegas19 this year!