Event Series Announcement: Customer Contact Week 2021


We're so excited to be back together again in person with our CCW community! We’re planning 3 CCWs with inspiring event programs, expert speakers and state-of-the-art solutions to offer you the most impactful live event experiences you’ll have this year. 3 events throughout the year provide flexibility for company policies, travel restrictions, and your comfort level. Plan your CCW experience around your own schedule or send your team to each event to get the 360-degree industry view.

Interested in joining us this June? Check out the full event brochure to see what’s planned, including inspiring keynotes, educational sessions, networking opportunities, and speakers from Allstate, Mastercard, AARP, Verizon, Five Guys Enterprises and more! View now.

The full event program for CCW Nashville is coming soon! For now, check out the early confirmed speakers and tentative agenda. And if you're interested in learning more about CCW Vegas December, email us at info@customermanagementpractice.com to receive early event info.

Health and Safety Plan

We're committed to making the CCW series an exceptional event experience, where you can network, learn and grow your business with peace of mind. In collaboration with our venue, suppliers and partners, our dedicated COVID-safe team has developed measures such as sanitizing stations, socially distanced floor plans, frequent venue cleaning, and more. View the safety policy now and stay tuned for more details.