CCW Happy Hour Podcast


While we can’t connect in person, we’re still getting insights from the experts. Join us for a new podcast series, CCW Happy Hour! Join us Wednesdays at 4pm as we chat about the hottest topics with different guests. Stay tuned as we reveal our lineup of experts!

1.   April 8, 2020: Gabriele "G" Masili, Chief Technology Officer, Customer Service and Support at Microsoft


2. May 6, 2020: Kelley Kurtzman, VP of Global Consumer Sales & Service Centers at Verizon


3. June 24, 2020: Brad Nichols, Global Customer Service Leader at Dun & Bradstreet


4. July 1, 2020: Shep Hyken, Customer Service Expert and Best Selling Author

5. July 15, 2020: Dan Gingiss, Customer Service Expert, Best Selling Author

More podcasts coming soon!