5 Keys To Being Customer-Centric Amid the Coronavirus Pandemic
What does it take to deliver a customer-centric experience amid the coronavirus pandemic? The same qualities it took to deliver a customer-centric experience prior to the outbreak. Make no mistake: the current climate will require tactical changes. Brands may have to focus on different product lines. They may have to implement new customer service policies. They may have to reshape their sales and marketing messages. Here are 5 tips to harness digital and remote work capabilities.
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