Though unwise, it was very easy to ignore calls to develop a business continuity plan during periods of fortune. Thanks to the COVID-19 pandemic, companies have seen the consequences of their inactivity. It is time to rethink the approach, not only to support work-from-home in the near-term but to ensure your CX remains strong in the face of future risk.
Please note: That all fields marked with an asterisk (*) are required.