Dow Jones' Head Of CX Design On WFH Culture

Dow Jones' Head Of CX Design On WFH Culture

“How are you?”--three words that up until now have been an opening question or greeting now have a lot more weight when said to colleagues or customers. The answer is likely changing daily, if not throughout the day, depending on the physical and mental health of your teams. Take the time to ask and actively listen to the response to this question at different points throughout the week.


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