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This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies to fuel your plan to create convenience for your customers. Each of these strategies is supported by numerous examples and case studies from many different businesses. At CCW Vegas this June 24-28, Shep Hyken will be giving a keynote on The Convenience Revolution, which will be followed by a book signing of his book.
Take a look at an exclusive sneak peek at the first 3 chapters of The Convenience Revolution!
Convenience is a strategy that Shep Hyken strongly believes is a competitive advantage for businesses. His new book, The Convenience Revolution looks at how the best companies are using convenience to disrupt competitors. However, in order to prove that convenience is in fact a valid business strategy, Shep Hyken and Josh Packard, Ph.D., sociologist, professor and researcher at the University of Northern Colorado teamed up to to validate the concept of convenience in business. In this report is summary of the concept and a brief analysis of each of the six Principles of Convenience covered in the book.