CCW EXCELLENCE AWARDS
Nominations now open!

June 22 - 26, 2020 | Caesars Forum, Las Vegas

AI First Customer Experience

AI First Customer Experience

At CCW Vegas 2019, Sasha Lucas, Vice President, Omni Customer Experience at Verizon presented on AI First Customer Experience.  In this presentation, she shares how Verizon Omni Experience Leverages Human Innovation, Apps, Bots, XR and Machine Learning.


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