as Closing Keynote!

June 22 - 26, 2020 | Caesars Forum, Las Vegas

Contact Center Operations at CCW Vegas

Contact Center Operations breakout tracks are coming to CCW Vegas 2020!

The reputation of the contact center continues to pivot from cost center to value creator.  Though many longstanding contact center metrics remain relevant, the focus is on contact center operational leaders to generate greater value for the customer experience than ever before.  Our Contact Center Operations breakout track at CCW Vegas takes an advanced approach to the leading challenges contact center leaders face in 2020.