as Closing Keynote!

June 22 - 26, 2020 | Caesars Forum, Las Vegas

People and HR at CCW Vegas

People and Human Resources breakout tracks are coming to CCW Vegas 2020

Despite the significant impact of technology and digital transformation on the customer experience, the people on the front line make all the difference when it comes to delivering a competitively superior customer experience. Our People breakout track at CCW Vegas gathers people leaders from the contact center and the organization at-large who are focused on recruiting, retaining, and maximizing the potential of their workforce.