Announcing...JOE MONTANAas Closing Keynote!
Announcing...
JOE MONTANA
as Closing Keynote!
June 22 - 26, 2020 | Caesars Forum, Las Vegas
2020 Media Partners | CCW Vegas
Media Partners
AI Time Journal
Website: www.aitimejournal.com
The mission of AI Time Journal is to divulge information and knowledge about Artificial Intelligence, the changes that are coming and new opportunities to use AI technology to benefit humanity.AI Time Journal promotes Artificial Intelligence initiatives and organizations with the aim to enable people with the knowledge and the tools to drive... Read More
CDP Institute
Website: https://www.cdpinstitute.org/
The Customer Data Platform Institute educates marketers and
technologists about customer data management. The Institute
publishes industry news and educational materials, provides vendor comparison
reports, builds directories of industry vendors and service firms, and offers
Webinars, workshops, and consulting on related issues.
Customer Data Platforms are defined as “packaged software... Read More
Chatbots Journal
Website: https://chatbotsjournal.com/
Chatbots Journal is a platform for bot enthusiasts to share and learn all about how chatbots work, what will be the future of early adoption of the technology & why implementation can gain some extra mileage. Chatbots Journal is run by volunteers from various industry leaders, software developers, writers & AI researchers... Read More
CIO Applications
Website: www.cioapplications.com
CIO Applications (www.cioapplications.com) magazine stands out with its unique approach to learning from industry leaders offering professionals the most comprehensive collection of technology trends. CIO Applications is enabling the businesses to move a step ahead and guiding them towards adopting the best in technology that can assist them in providing... Read More
CIOReview
Website: www.cioreview.com
Published
in Fremont, California, CIOReview (www.cioreview.com) is one of the leading print magazines in
the US. It is the knowledge platform where C-suite executives deliberate on
critical market challenges and current technological trends across industries.
We are a unique magazine because all of our contributors are senior executives
from the... Read More
Loyalty Magazine
Website: www.loyaltymagazine.com
The Loyalty Magazine Group consists of three
elements; Loyalty Magazine, The Loyalty Magazine Awards and The
Loyalty Surgery conference. Three incredible, connected platforms to
provide information, a forum for discussion and to celebrate excellence,
innovation and creativity. For partners, it provides support for your brand,
and services all your marketing... Read More
CRMXchange
Website: http://www.crmxchange.com
CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive... Read More
CSM
CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips - all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month. Read More
Quirk's Media
Website: www.quirks.com
Quirk’s
Media (www.quirks.com) produces
a print and digital magazine, e-newsletters, events and a comprehensive website
– all of which is devoted entirely to professionals responsible for conducting,
coordinating and purchasing marketing research products and services. Designed
to promote the understanding, use and value of marketing research, Quirk’s free
resources include... Read More
Society of Workforce Planning Professionals
Website: http://www.swpp.org
The Society of Workforce Planning Professionals (SWPP) is a global organization devoted to facilitating education and networking opportunities among workforce planners.SWPP provides its membership with a variety of services, including:Member-only access to certain areas of the SWPP website E-mail Tip of the WeekQuarterly newsletters with timely articles written by industry experts Regional... Read More
Telecom Reseller
Website: http://www.telecomreseller.com
Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/.... Read More
CCW Digital
Website: http://www.callcenterweekdigital.com
CCW Digital is the global online community and research hub for more than 150,000 customer contact professionals.With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations. Representing organizations big and small from... Read More
Customer Contact Week - Official LinkedIn Group
Attending CCW? Make sure to join the official event LinkedIn Group and receive weekly announcements featuring event updates, new industry content, and more. https://www.linkedin.com/groups/119551 Read More
Influencers
Annette Franz
Website: https://www.cx-journey.com/
Annette Franz is founder and CEO (Chief Experience Officer, of course!) of CX Journey Inc. She's got 25 years of experience in both helping companies understand their employees and customers and identifying what drives retention, satisfaction, engagement, and the overall experience - so that, together, we can design a better... Read More
Annie Meehan
Website: AnnieMeehan.com
Annie is a speaker and an award winning author based in Minneapolis, MN. After starting her career in corporate America, she is a powerful, successful motivational speaker with heart and determination that awakens her audiences to action. Annie uses personal and professional expertise to inspire her audiences, using dynamic and... Read More
Charles Ryan Minton
Website: www.CharlesRyanMinton.com
Charles Ryan Minton is a customer & employee experience expert, keynote speaker, best selling author and the president of CRM Hospitality & Consulting, LLC. He has represented high profile brands such as Hilton Hotels Worldwide, Marriott International, InterContinental Hotels Group, Gannett, Ultimate Jet Charters and the Cincinnati Reds. As a... Read More
James Dodkins
Website: http://www.jamesdodkins.com/
James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.Not only... Read More
Jeanne Bliss
Website: http://www.customerbliss.com/
Jeanne Bliss pioneered the role of the Chief Customer
Officer, holding the first ever CCO role for over 20 years at Lands’ End,
Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each
company’s CEO, she moved the customer to the strategic agenda, creating
transformational changes to each brands’ customer experience.... Read More
Jeannie Walters
Website: http://360connext.com
Jeannie Walters, the CEO and Founder of 360Connext, has spent 20 years evaluating and improving customer experiences and teaching her trademarked methodology to enlightened leaders in many industries. She is a Certified Customer Experience Professional (CCXP,) a CX Expert Panel member for the Customer Experience Professionals Association, a Professional Member... Read More
Jim Tincher
Website: www.HeartoftheCustomer.com/cx-blog
As Heart of the Customer’s Mapper-in-Chief, Jim sees the world in a special way: through the eyes of customers.With a lifelong passion for customer experience, Jim founded Heart of the Customer to help companies of all sizes increase customer engagement. Before launching the company, Jim led customer engagement initiatives at... Read More
Russel Lolacher
Website: www.russellolacher.com
Russel Lolacher is a speaker, consultant and advocate for meaningful customer and employee relationships. From two decades of experience, working from the front lines to leadership roles in call centres, public service and the retail and restaurant industries, Russel champions the importance of communication and trust building, online and in... Read More
Shep Hyken
Website: https://hyken.com/
Shep Hyken
is a customer
service and experience expert
and the Chief Amazement Officer of Shepard Presentations. He is a New
York Times and Wall Street Journal bestselling
author and has been inducted into the National Speakers Association Hall of
Fame for lifetime achievement in the speaking profession. Shep works... Read More
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