THE #1 CUSTOMER CONTACT EVENT
August 24 - 28, 2020 | Caesars Forum, Las Vegas
2020 Media Partners | CCW Vegas
Media Partners
AI Time Journal
Website: www.aitimejournal.com
The mission of AI Time Journal is to divulge information and knowledge about Artificial Intelligence, the changes that are coming and new opportunities to use AI technology to benefit humanity.AI Time Journal promotes Artificial Intelligence initiatives and organizations with the aim to enable people with the knowledge and the tools to drive... Read More
CDP Institute
Website: https://www.cdpinstitute.org/
The Customer Data Platform Institute educates marketers and
technologists about customer data management. The Institute
publishes industry news and educational materials, provides vendor comparison
reports, builds directories of industry vendors and service firms, and offers
Webinars, workshops, and consulting on related issues.
Customer Data Platforms are defined as “packaged software... Read More
Chatbots Journal
Website: https://chatbotsjournal.com/
Chatbots Journal is a platform for bot enthusiasts to share and learn all about how chatbots work, what will be the future of early adoption of the technology & why implementation can gain some extra mileage. Chatbots Journal is run by volunteers from various industry leaders, software developers, writers & AI researchers... Read More
CIO Applications
Website: www.cioapplications.com
CIO Applications (www.cioapplications.com) magazine stands out with its unique approach to learning from industry leaders offering professionals the most comprehensive collection of technology trends. CIO Applications is enabling the businesses to move a step ahead and guiding them towards adopting the best in technology that can assist them in providing... Read More
CIOReview
Website: www.cioreview.com
Published
in Fremont, California, CIOReview (www.cioreview.com) is one of the leading print magazines in
the US. It is the knowledge platform where C-suite executives deliberate on
critical market challenges and current technological trends across industries.
We are a unique magazine because all of our contributors are senior executives
from the... Read More
Loyalty Magazine
Website: www.loyaltymagazine.com
The Loyalty Magazine Group consists of three
elements; Loyalty Magazine, The Loyalty Magazine Awards and The
Loyalty Surgery conference. Three incredible, connected platforms to
provide information, a forum for discussion and to celebrate excellence,
innovation and creativity. For partners, it provides support for your brand,
and services all your marketing... Read More
CRMXchange
Website: http://www.crmxchange.com
CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive... Read More
CSM
CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips - all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month. Read More
MarTech Outlook
Website: https://www.martechoutlook.com/
MarTech Outlook is a monthly magazine that keeps the readers abreast of the recent trends in the marketing industry and profound insights of the changing industries from the CMO's of various companies. It serves as an information guide of the changing scenarios of the market with the introduction of novel... Read More
MYTECHMAG
Website: https://www.mytechmag.com/
Transforming
news into insights, not only do we serve as a source of information but as the
breeding ground for innovative ideas and exchange of breath-taking strategies
that can make a difference in your technological understanding. We bring forth
an enhanced, clever and a comprehensive platform which can assist the... Read More
Quirk's Media
Website: www.quirks.com
Quirk’s
Media (www.quirks.com) produces
a print and digital magazine, e-newsletters, events and a comprehensive website
– all of which is devoted entirely to professionals responsible for conducting,
coordinating and purchasing marketing research products and services. Designed
to promote the understanding, use and value of marketing research, Quirk’s free
resources include... Read More
Society of Workforce Planning Professionals
Website: http://www.swpp.org
The Society of Workforce Planning Professionals (SWPP) is a global organization devoted to facilitating education and networking opportunities among workforce planners.SWPP provides its membership with a variety of services, including:Member-only access to certain areas of the SWPP website E-mail Tip of the WeekQuarterly newsletters with timely articles written by industry experts Regional... Read More
Telecom Reseller
Website: http://www.telecomreseller.com
Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/.... Read More
The Record
Website: www.technologyrecord.com
The Record provides news and thought leadership on Microsoft and partner technology in the financial services, communications and media, manufacturing, public sector, and retail and hospitality industries.Via a quarterly printed magazine, website and app, The Record covers industry trends, product launches, new implementations and event news, as well as commentary... Read More
Top Business Tech
Website: tbtech.co
Top Business Tech covers technology news and opinion, from AI to Big
Data and everything in between. Supporting both new and established tech
businesses, as well as the brightest minds in the industry, TBT’s mantra is
“Innovation through Information. Read More
CCW Digital
Website: http://www.callcenterweekdigital.com
CCW Digital is the global online community and research hub for more than 150,000 customer contact professionals.With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations. Representing organizations big and small from... Read More
Customer Contact Week - Official LinkedIn Group
Attending CCW? Make sure to join the official event LinkedIn Group and receive weekly announcements featuring event updates, new industry content, and more. https://www.linkedin.com/groups/119551 Read More
Influencers
Brian Dennis
Brian is a recognized industry thought leader, innovator, trend forecaster, panelist, and frequent contributor to the CX community. He is the author of the #1 Best Selling book 'If the Customer’s the Copilot, You’re in the Wrong Seat’ and is one of the most sought after speakers on the CX... Read More
Kelly Radi
Website: https://raditowrite.com/
Kelly Radi is a real-life Wonder Woman! Authentic, inspiring, and relatable, Kelly equips and empowers her audiences to find—and use—their unique inner superpowers to live Wonder-Full lives. Her powerful, relatable messages focus on personal accountability, healthy communication and nurturing relationships. Her audiences leave refreshed and confident, armed with new perspectives and... Read More
Scotty Werner
Website: https://scottywerner.com/
Scotty began his career in Baltimore. While attending high school and college he was trying to find a career that he enjoyed all the while trying to stay in shape by going to the gym. Even while Scotty was at the gym, he always had a passion to help others... Read More
Dan Gingiss
Website: http://www.dangingiss.com/
Dan's 20-year career has consistently focused on delighting customers. He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana – in customer experience, marketing, social media and customer service. He is now an international keynote speaker and experience consultant. Dan is the author of the book,... Read More
Annette Franz
Website: https://www.cx-journey.com/
Annette Franz is founder and CEO (Chief Experience Officer, of course!) of CX Journey Inc. She's got 25 years of experience in both helping companies understand their employees and customers and identifying what drives retention, satisfaction, engagement, and the overall experience - so that, together, we can design a better... Read More
James Dodkins
Website: http://www.jamesdodkins.com/
James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.Not only... Read More
Jeanne Bliss
Website: http://www.customerbliss.com/
Jeanne Bliss pioneered the role of the Chief Customer
Officer, holding the first ever CCO role for over 20 years at Lands’ End,
Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each
company’s CEO, she moved the customer to the strategic agenda, creating
transformational changes to each brands’ customer experience.... Read More
Shep Hyken
Website: https://hyken.com/
Shep Hyken
is a customer
service and experience expert
and the Chief Amazement Officer of Shepard Presentations. He is a New
York Times and Wall Street Journal bestselling
author and has been inducted into the National Speakers Association Hall of
Fame for lifetime achievement in the speaking profession. Shep works... Read More
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