2020 Media Partners | CCW Vegas

Media Partners

AI Time Journal

The mission of AI Time Journal is to divulge information and knowledge about Artificial Intelligence, the changes that are coming and new opportunities to use AI technology to benefit humanity.AI Time Journal promotes Artificial Intelligence initiatives and organizations with the aim to enable people with the knowledge and the tools to drive... Read More

CDP Institute

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.  Customer Data Platforms are defined as “packaged software... Read More

Chatbots Journal

Chatbots Journal is a platform for bot enthusiasts to share and learn all about how chatbots work, what will be the future of early adoption of the technology & why implementation can gain some extra mileage. Chatbots Journal is run by volunteers from various industry leaders, software developers, writers & AI researchers... Read More

CIO Applications

CIO Applications (www.cioapplications.com) magazine stands out with its unique approach to learning from industry leaders offering professionals the most comprehensive collection of technology trends. CIO Applications is enabling the businesses to move a step ahead and guiding them towards adopting the best in technology that can assist them in providing... Read More

CIOReview

Published in Fremont, California, CIOReview (www.cioreview.com) is one of the leading print magazines in the US. It is the knowledge platform where C-suite executives deliberate on critical market challenges and current technological trends across industries. We are a unique magazine because all of our contributors are senior executives from the... Read More

Loyalty Magazine

The Loyalty Magazine Group consists of three elements; Loyalty Magazine, The Loyalty Magazine Awards and The Loyalty Surgery conference. Three incredible, connected platforms to provide information, a forum for discussion and to celebrate excellence, innovation and creativity. For partners, it provides support for your brand, and services all your marketing... Read More

CRMXchange

CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive... Read More

CSM

CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips - all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month. Read More

MarTech Outlook

MarTech Outlook is a monthly magazine that keeps the readers abreast of the recent trends in the marketing industry and profound insights of the changing industries from the CMO's of various companies. It serves as an information guide of the changing scenarios of the market with the introduction of novel... Read More

MYTECHMAG

Transforming news into insights, not only do we serve as a source of information but as the breeding ground for innovative ideas and exchange of breath-taking strategies that can make a difference in your technological understanding. We bring forth an enhanced, clever and a comprehensive platform which can assist the... Read More

Quirk's Media

Website: www.quirks.com
Quirk’s Media (www.quirks.com) produces a print and digital magazine, e-newsletters, events and a comprehensive website – all of which is devoted entirely to professionals responsible for conducting, coordinating and purchasing marketing research products and services. Designed to promote the understanding, use and value of marketing research, Quirk’s free resources include... Read More

Society of Workforce Planning Professionals

The Society of Workforce Planning Professionals (SWPP) is a global organization devoted to facilitating education and networking opportunities among workforce planners.SWPP provides its membership with a variety of services, including:Member-only access to certain areas of the SWPP website E-mail Tip of the WeekQuarterly newsletters with timely articles written by industry experts Regional... Read More

Telecom Reseller

Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/.... Read More

The Record

The Record provides news and thought leadership on Microsoft and partner technology in the financial services, communications and media, manufacturing, public sector, and retail and hospitality industries.Via a quarterly printed magazine, website and app, The Record covers industry trends, product launches, new implementations and event news, as well as commentary... Read More

Top Business Tech

Website: tbtech.co
Top Business Tech covers technology news and opinion, from AI to Big Data and everything in between. Supporting both new and established tech businesses, as well as the brightest minds in the industry, TBT’s mantra is “Innovation through Information. Read More

CCW Digital

CCW Digital is the global online community and research hub for more than 150,000 customer contact professionals.With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations. Representing organizations big and small from... Read More

Customer Contact Week - Official LinkedIn Group

Attending CCW? Make sure to join the official event LinkedIn Group and receive weekly announcements featuring event updates, new industry content, and more. https://www.linkedin.com/groups/119551 Read More

Influencers

Brian Dennis

Brian is a recognized industry thought leader, innovator, trend forecaster, panelist, and frequent contributor to the CX community. He is the author of the #1 Best Selling book 'If the Customer’s the Copilot, You’re in the Wrong Seat’ and is one of the most sought after speakers on the CX... Read More

Kelly Radi

Kelly Radi is a real-life Wonder Woman! Authentic, inspiring, and relatable, Kelly equips and empowers her audiences to find—and use—their unique inner superpowers to live Wonder-Full lives. Her powerful, relatable messages focus on personal accountability, healthy communication and nurturing relationships. Her audiences leave refreshed and confident, armed with new perspectives and... Read More

Scotty Werner

Scotty began his career in Baltimore. While attending high school and college he was trying to find a career that he enjoyed all the while trying to stay in shape by going to the gym. Even while Scotty was at the gym, he always had a passion to help others... Read More

Dan Gingiss

Dan's 20-year career has consistently focused on delighting customers. He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana – in customer experience, marketing, social media and customer service. He is now an international keynote speaker and experience consultant. Dan is the author of the book,... Read More

Annette Franz

Annette Franz is founder and CEO (Chief Experience Officer, of course!) of CX Journey Inc. She's got 25 years of experience in both helping companies understand their employees and customers and identifying what drives retention, satisfaction, engagement, and the overall experience - so that, together, we can design a better... Read More

James Dodkins

James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.Not only... Read More

Jeanne Bliss

Jeanne Bliss pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each company’s CEO, she moved the customer to the strategic agenda, creating transformational changes to each brands’ customer experience.... Read More

Shep Hyken

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations.  He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.  Shep works... Read More