The Professional Association for Customer Engagement (PACE) is the only non-profit trade association dedicated exclusively to the advancement of companies that interact with customers via the contact center. We work to improve the customer experience at the point of engagement.
PACE enhances our members' ability to provide outstanding customer service and sales solutions delivered via omni channel communication. Though the technology that fuels contact center operations has advanced, we have too.
From our National Convention and Washington Summit, to our Regional events, PACE provides many opportunities for businesses to get and stay engaged and connected. For more information, visit www.paceassociation.org