Amy Arden

Senior User Experience Designer Dick's Sporting Goods

Amy is a UX and content specialist with experience in government, nonprofit, and private sectors. Her interests include human factors, conversational interfaces, and machine learning.

Why Amy?

Amy is most focused on interaction design powered by artificial intelligence.  This includes a lot of the various touch points that are leveraged by the contact center for both agent-facing and customer-facing touch points.  

Check out the incredible speaker line-up to see who will be joining Amy.

Download The Latest Agenda